Hostel management software

Simplify hostel management

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Your guests expect a modern stay powered by smart technology. By simplifying complex tasks and digitalizing the guest experience, Mews turns hostel management into a smooth and memorable experience for everyone. 

Trusted by leading hostels around the world

The Laundry Rooms - Canada
The Social Hub
The Dylan – EN
Locale Apartments - USA
Boundary London - EN
Leven Manchester - EN
The Neighborhood Hotel - US
YHA - AU
Good Hotel - EN
Les Rouches Rouges

Why switch your hostel management software to Mews?

Your hostel is where authentic experiences come to life. Our host of digital solutions help you automate, streamline and uncover new revenue opportunities – all while meeting the needs of today's guests.

01

Cloud-native platform

No reliance on IT. No need for on-site servers. With our cloud-native software, all you need is a web browser, and you can manage operations anywhere, anytime.  

02

Contactless solutions 

Join us in a modern world of contactless check-ins, automated, one-click payments, digital chats and self-service kiosks. 

03

Customizable ecosystem 

Don’t let your PMS keep you from meeting your business goals. With our open API and massive library of integrations, you can build your platform your way.

04

Seriously easy to learn

With a super intuitive interface, e-learning and online answers, all you need to teach new staff members about is your business. The PMS training takes care of itself. 

Solutions hostels
Leverage invisible tech  

Leverage digital solutions

The best hostel technology adapts to the property's - and the guests' - unique needs. That means digital, mobile experiences designed for guests who are always on the go – and always on their phones.

online check ins and check outs

Online check-ins (and outs)

Hostel guests expect fast, easy, hassle-free tools. With Mews, they can check in and out on their phones and on their schedules.

  • No waiting in long lines
  • Information and payment added ahead of time
  • Easily handle large numbers of guests coming and going
  • No paperwork. No signatures. No busy lobbies.
Seamless cross sells

Seamless cross-sells

Whether it's that towel they forgot (or lost) or the breakfast they didn't think about before, guests can add on items they need with no staff involvement needed.

  • Offer upsells at booking, online check-in or at a kiosk
  • Grow ancillary revenue effortlessly
  • From parking to branded products, upsell whatever you choose
Self serve kiosks

Self-serve kiosks

When loads of guests arrive at the same time, you need a way to manage the check-ins - or outs - and still deliver a good experience. Kiosks take the place of staff so you can manage a rush without long lines or frustrated guests.

  • Capture and charge for early check-ins
  • Add a payment terminal for self-serve payments
  • Integrated key cutters let guests cut their own keys
  • Customize screens for brand consistency
User friendly booking engine

User-friendly booking engine 

When guests are on-the-go, there's no time for complicated booking sites. Make it as easy as possible to book a room or bed directly on your site in minutes.

  • Eliminate OTA fees
  • Deliver an experience true to your brand
  • Offer special pricing or bundles
  • Transparent details simplify booking

 

 

 

Staffing solutions  

Save time, stress and downtime 

Staff come and go, but hiring new employees doesn't have to mean downtime or a steep learning curve. With our user-friendly interface and e-learning platform, staff training happens fast - even for hospitality newbies.

Modern UX

Say goodbye to staff stuck behind computers and weeks of learning a complicated system. Our interface is designed for today's tech-savvy staff. It's so intuitive and easy-to-learn, onboarding new hires is a snap.

E-learning

With Mews University for online learning you can skip months of training and supervision of new staff or scheduled classroom time. Staff can learn on their schedule, join live sessions for feedback, or even unlock trainings to boost their skills.

Eliminate repetitive tasks 

Automating processes like the dreaded night audit, taking payments, and even figuring out room assignments saves your staff time plus the added bonuses of keeping them engaged and letting you streamline your staffing. 

hostel management software
Embrace the power of digital transformation 

Supercharge your hostel operations

Ready to stand out in the competitive hostel field? Our future-looking hotel tech lets you optimize the total potential of your business. Unlock revenue, attract more guests, and work more efficiently with Mews. 

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Turn spaces into revenue 

Mews lets you sell and manage more spaces around your hostel seamlessly. From parking to meeting spaces, it's time to get creative and drive more revenue from your property.
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Offer bookings from hours to months 

Sell any space at any time. Sell many spaces many times. Get the most out of your real estate by offering rooms and spaces in hourly or monthly blocks. 
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Manage operations from anywhere 

As long as you’ve got a phone or tablet, you can check in on operations and even adjust rates, run reports or monitor occupancy, without the need to be on site.
Stay secure. Stay compliant. 

Leave the security
needs to us

Your guest information is safe with us. Mews was awarded SOC 2® Type 2, the industry gold standard for data security and that’s not all.

hostel management system

Insights for success

Read the stories from Mews customers. 

1/3

Mola

The good optimization of resources and easy usability of Mews make coordination between reception, cleaning and administration departments simple and fast. We can resolve any issue almost immediately.” 

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Rodrigo Llorente  General Manager, Mola!
Mola white
YHA

“Mews is a big part of our transformation, as it gives us the power to be more agile and aligns with our motto: simpler, leaner and stronger.” 

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Paul McGrath CEO, YHA Australia 
Ayha
hostel pms

“We like to provide our guests with options. They can pay upfront, during check-in, or at check-out. I don’t want to tell them that they have to do it a certain way, so these options are important.”

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Florian Ultsch Director of Business Development, harry's home 
harrys home

Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?

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FAQs

What is a hostel management system?

A hostel management system sits at the center of your hostel’s operations so that you can cater to the needs of your unique type of guests and variety of accommodation offerings. A modern hostel management software lets you manage your inventory effortlessly and automatically adjust rates and restrictions based on inventory.

A dedicated hostel PMS also supports the management of communal areas and activities, which are central to the hostel experience while also helping you manage all your billing and accounting needs. By optimizing your operations, the PMS not only boosts operational efficiency but also drives revenue growth, helps manage expenses and enhances the overall guest experience.

What are the most important features of a hostel management software?

As a budget-friendly that often caters to guests looking for a community feeling, hostels have a unique set of needs in a HMS. Some of the most important features are the ability to sell different accommodation types from beds in gender-specific dorms to entire rooms, easy group booking management, automated rate management, connectivity with a variety of OTAs and channel managers, a mobile-friendly booking engine, cloud technology for access from anywhere, and digital solutions that cater to the unique needs of your guests.

Because no HMS can have every functionality you need and every hostel has different requirements, the ability to integrate with applications relevant to your property and without additional integration fees is also important.

What makes Mews better for hostels?

As a cloud-native platform, Mews is fast, integrated and secure. On top of that, we reduce the stress of training new staff with an interface and user experience that’s so easy that anyone can get comfortable with it in a few days – even if they have no hospitality experience. We also provide digital solutions like a self-service kiosk for check-in and out, online check-in and out, and direct chat to save staff hours every week and easily manage the check-in and check-out for large groups.

Mews also gives you a variety of ways to offer upsells and cross-sells to guests to improve their experience and drive additional revenue.

Is a cloud-native hostel PMS the same as a cloud-based PMS?

Many hostel property management systems are described as cloud-based, implying that they are cloud adaptations of traditional, on-premises (server-based) systems. However, a cloud-native hostel property management system, like Mews, is built from the ground up as a cloud technology. This distinction is crucial because it ensures that users can access the system from anywhere, seamlessly integrate with various applications, and benefit from enhanced speed and security. Being cloud-native means that users of the hostel property management system can fully leverage the capabilities of Mews.