Serviced apartment management software

Aparthotel operations,
simplified

Manage rates and reservations, revenue and reporting, payments and performance for your aparthotel more efficiently. ORA PMS PMS makes it simple to create the experience your guests expect.

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Manage rates and reservations, revenue and reporting, payments and performance for your aparthotel more efficiently. ORA PMS makes it simple to create the experience your guests expect.

Trusted by serviced apartments and aparthotels around the world

Top reasons to move your serviced apartment PMS to ORA PMS

Services apartments face a unique set of operational needs and challenges. Our digital solutions give you the technology you need to curate seamless stays, whether for days or months.

Cloud-native

Don’t waste time and money installing and maintaining on-site servers or struggling to optimize your tech stack. Manage operations from anywhere with a true cloud solution.

Long- and short-stay

Handle all types of stays with ease, thanks to flexible reservation and billing functionality designed to meet the changing needs of today’s guests.

Contactless solutions

No onsite staff? No problem. Empower guests with a fully digital guest journey including check-in, payments and check-out.

Centralization capabilities

Manage multiple properties from a central platform for better oversight, centralized rate and user management, faster reporting and easy user access administration.

Realize your full potential

Easy long-stay management

With more ways to offer long-stay reservations and sell the spaces in your property, you’ll be able to boost your profit and attract more types of guests.

Fast, direct booking

Guests can easily book for one month, two months or even a full school quarter or more directly on your site with Mews Booking engine.

Manage long-stay spaces

Manage long-stay reservations with our monthly reservation timeline. Make sure you know who's coming and going, and if needed, adjusting rooms easily.

Customize to your needs

Stand out from the competition with the freedom to add custom or third-party integrations, and design the ecosystem you need. Whether you want to build a community, attract students or bring in digital nomads, Mews lets you optimize your operations to fit your vision.

Operate more efficiently

Automated manual tasks give time back to your team while self-service solutions give guests more freedom to come and go and upgrade as they please.

“We were looking for anything but the legacy systems on the market today. We landed on Mews because of the open API, the willingness and ability to scale and ‘bolt on' other white-label solutions.”

Matthew Opferkuch, CEO

The Laundry Rooms

Streamline your operations

Maximize revenue and save time across your portfolio

From single apartment buildings to international aparthotel groups, Mews is a powerful, proven solution for long-stay operations.

Learn more about Mews Multi-Property

Flexible rate management

Set prices that suit your goals and your guests with rates by space type, by time (day, night, hourly, monthly) and by age.

Corporate management and billing

Issue bills to business and corporate customers, easily move bills from a customer to a company profile and track all company bills in one place.

Centralized operations

Manage your entire portfolio with Mews Multi-Property for huge time savings thanks to bulk rate management, one-click data sharing, SSO and more.

Insights for success

Read the stories from Mews customers

1/3

“We have customized a perfectly adapted tech stack to our operations which allows us to automate repetitive tasks, optimize and streamline our daily operations, and respond effectively to the needs of our employees and our travelers.”

Grégoire Benoit Co-Founder and COO, Edgar Suites

120%

RevPAR increase from 2021 to 2022. Read more

“Automation is such a game changer in the world of serviced apartments. Our guests are happy, and we save time and money – Mews is the best at making even the most complex operations easy and efficient.”

Karina Teras Revenue Manager, Revelton Suites

78%

increase in RevPAR Oct-Dec of 2021 vs 2022. Read more

“After a thorough review of PMS software, we found that Mews most adequately addressed the complex needs of the long-stay hotels. The creative and flexible solutions were unlike anything else we had seen and perfectly aligned with our ambitious goals.”

Jack McCabe VP of Strategy, Method Co.,
ROOST Apartment Hotel

79%

RevPAR increase saved through automation. Read more

Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?

Book a demo

FAQs

What are serviced apartments?

Serviced apartments, which may also be referred to as aparthotels or extended stay hotels, are furnished apartments that can be rented on a nightly basis or for longer periods. They generally include a kitchen or kitchenette, a living space, a sleeping area, a full bathroom, and may include housekeeping and laundry machines.

Serviced apartments are commonly used by people traveling for business or by tourists looking for more of a complete environment than a standard hotel room and bathroom. Extended stays are growing in popularity with digital nomads and people looking for a community feel when they’re away from home.

What unique features does a serviced apartment need in a PMS?

A PMS is used to manage the operations of a serviced apartment property. Given that guests often book a longer length of stay than in a traditional hotel, the PMS used by extended stay hotels should make it just as easy for a guest to book for a few months as for a few nights, and the management of the longer stays should be simple as well.

Additionally, given the interest in this segment of travelers to be able to work from the location where they’re staying, the property should be able to sell co-working spaces by the hour or the day or even monthly memberships for different spaces around the property.

The PMS should also be flexible enough to make it integration of third-party applications seamless to connect apps for housekeeping management, guest services and smart technology.

What makes Mews better for serviced apartments?

With Mews Spaces, guests can book their accommodation for months as easily as they would reserve a few nights.

As a cloud-native platform, Mews is fast, integrated and secure. On top of that, our intuitive interface makes learning Mews so easy that anyone can get comfortable with it in a few days – even new staff who have no hospitality experience. We also provide digital solutions like a self-service kiosk for check-in and out, online check-in and out, and direct chat to save staff hours every week and easily manage the check-in and check-out for large groups.

Aparthotels often have diverse room types and amenities. Mews allows you to easily enter different room types and rate manage them all separately to help you maximize revenue.

Is a cloud-native PMS the same as a cloud-based PMS?

Many property management systems that market to aparthotels are described as cloud-based. Often, though, these are cloud adaptations of traditional, on-premises (server-based) systems. A cloud-native property management system, like Mews, is built from the start as a cloud technology. This distinction is crucial because it ensures that users can the full power of the platform and benefit from enhanced speed and security.

What are other property types similar to serviced apartments that can benefit from Mews?

Some similar examples of extended-stay apartments that can manage their operations and guest experience with Mews include student accommodations, retirement homes and hybrid properties that offer long- and short-stay bookings as a way to diversify revenue and manage through seasonal highs and lows.